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Privacy Policy

Privacy Policy

Effective Date: April 29, 2026

Purposed IT (“we”, “our”, or “us”) respects your privacy and is committed to protecting your information.

1. Information We Collect

We may collect:

Account Information

  • Name
  • Email address
  • Login credentials

Business Data

  • Client/customer data entered into the CRM
  • Contact details (including phone numbers and email addresses)

Communications Data

  • SMS messages sent and received
  • Email communications
  • Message metadata (timestamps, status, delivery)

Technical Data

  • IP address
  • Device/browser information
  • Usage logs

2. How We Use Information

We use data to:

  • Provide and operate the CRM platform
  • Send communications (SMS, email)
  • Improve system performance
  • Monitor security and prevent fraud

3. SMS and Communications Compliance

If you use our platform to send SMS:

  • You are responsible for obtaining proper consent from recipients
  • We process SMS through providers like Twilio
  • Message content and metadata may be stored for operational purposes

We do not initiate messages on your behalf without your action.

4. Sharing of Information

We do not sell your personal data.

We may share data with:

  • Service providers (Twilio, AWS, Google, Microsoft)
  • Legal authorities when required

5. Data Storage and Security

We implement reasonable safeguards to protect your data, including:

  • Secure cloud infrastructure
  • Access controls
  • Encryption in transit

However, no system is completely secure.

6. Data Retention

We retain data:

  • As long as necessary to provide Services
  • As required for legal or operational purposes

7. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct your data
  • Request deletion

Contact us to exercise these rights.

8. Third-Party Services

Our platform integrates with:

  • Google Workspace
  • Microsoft 365
  • Twilio
  • AWS
  • Other providers

These services have their own privacy policies.

9. Children’s Privacy

Our Services are not intended for children under 13.

10. Changes to This Policy

We may update this policy periodically. Continued use means acceptance.

11. Contact

Purposed IT, Inc.
Email: sales@purposedit.com

SMS Privacy Notice

When you provide your phone number and consent to receive SMS messages from Purposed IT, we use that information to send appointment confirmations, appointment reminders, service request updates, support follow-ups, and related client communications.

SMS consent is optional and is not required as a condition of purchasing any goods or services from Purposed IT.

SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.

We may share SMS-related data with service providers, such as Twilio, only as necessary to deliver, manage, and support SMS communications.